MM
Mari M
1 reviews | Active since Dec 2024
06 Dec 2024, 18:16
Webafrica incompetence
Well this happened to me. Had a huge storm in my area and lightning took out my fibre box. The problem was escalated to webafrica via whatsapp on 2024-11-27. Today mark day 10 of no wifi. I've spend 10 days talking to the one person after the other, but my problem was never solved. Well im a paying customer, with an up to date account. I have spoken to about 11 to 12 webafrica personell. Im very disappointed by the level of incompetence from this company.
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Mari M's updateReviewer Update
06 Dec 2024, 18:50I also need to say that according to Webafrica they escalated the fault to zoom who did not do what they should have. So its not only webafrica but Zoom as well. I would not advice anyone doing business with either companies.
MM
Mari M's update06 Dec 2024, 18:50
Reviewer Update
I also need to say that according to Webafrica they escalated the fault to zoom who did not do what they should have. So its not only webafrica but Zoom as well. I would not advice anyone doing business with either companies.