CB
Charl B
1 reviews | Active since Apr 2011
29 Sept 2021, 07:22
WebAfrica ******* Transactions
Last month I downgraded with my sim that came with a router. It was a Telkom sim and my new sim was an mtn sim. Suddenly WebAfrica send me an invoice on the clawback of the router of R1999-00 and they deducted it from my account. I contacted WebAfrica and spoke to Phumzile and indicated it is a mistake on their side and they need to reimburse my account. They did the reimbur*****t which took an agonizing ten days. Then love and behold they once again did it for this month indicating exactly the same scenario and even said I did not downgrade - I send them proof of the mtn sim I received as well as the order number and emails they send to me - WA your house is in chaos!
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Charl B's updateReviewer Update
23 Oct 2021, 09:43Webafrica really sucks - gave back my router on 01/10/2021 and after speaking to 3 of their agents and a frustrating whatsapp interface I have not received my R1999 back - I'll will go on Monday and pick up my router from them then - really bad business ethics from them so do not do any business with them - I'll put it on my blog as well as I have a fan base of 89 0000 members.
CB
Charl B's update23 Oct 2021, 09:43
Reviewer Update
Webafrica really sucks - gave back my router on 01/10/2021 and after speaking to 3 of their agents and a frustrating whatsapp interface I have not received my R1999 back - I'll will go on Monday and pick up my router from them then - really bad business ethics from them so do not do any business with them - I'll put it on my blog as well as I have a fan base of 89 0000 members.