Webafrica HORRIBLE TECHNICAL SERVICE

Since lock down WebAfrica service is shocking. Logged a ticket Friday morning the 25th of September 2020 and the ticket is still not resolved.

The issue is that instead of 100mb download I am only getting between 15mb - 20mb.

All I get told is that it is with their technical team and they cant help me, in fact not even a manager can I must just wait. a Manager will only call me in 48 hours or when the ticket is resolved.

Horrible service compared to when they were at their offices. Clearly their work from home does not work or WebAfrica has less staff but still receiving income from customers most probably more due to people working from home.

Ticket ***