1 reviews | Active since Aug 2012
Webafrica have ****** FROM ME
The worst customer experience I have ever had.
They have taken money out of my account, and now say I haven't paid and have cut off my internet.
I have dealt with five different customer support agents all who eventually stop responding to me because they can't figure out the problem.
I have sent bank statements officiated by the bank.
I have been blatantly **** to by customer service.
I have been on hold for hours.
I have all this proof on email chain.
And now I have no internet
This is the most *********** company I have EVER dealt with. And they have A THOUSAND RAND OF MY MONEY.
I HAVE BEEN FIGHTING THIS FOR 45 DAYS NOW
I HAVE BEEN ****** FROM
NEVER DEAL WITH WEBAFRICA.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica