AM
Andile M

1 reviews | Active since Feb 2021

14 Oct 2021, 11:10

Webafrica has to be the most atrocious service platform to use as an ISP

Webafrica has the most atrocious service platform when it comes to

- Communicating with clients on the installation of new fibre lines (FTTH) - It has taken almost three whole months to install a new fiber line to our home and we are still waiting. - poor communication between them and their 3rd party vendors and the end client "us" - The WhatsApp bot system is useless and can never replace genuine human interaction when it comes to troubleshooting our problems as no one is ever available to assist. - Huge turnaround promises, but no service delivery.

0
Replies (0)