1 reviews | Active since Mar 2014
WebAFRICA has the worst customer service
My Wifi connection went down on Saturday the 24th of February ,First it was area outage -then we log a call on Monday the 26th February - a technician only comes out on Saturday the 3rd of March -Today is the 06th of March and still the situation is not resolved . The debit order goes off on time but the service is still not reconnected !!! When you call the contact no. you get transferred from department to Department and the Technical service takes at least 2 songs before they answer!!! Worst experience ever !!!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica