Webafrica has no service and rude staff.

I app**** for fibre on the 10th of March when i bought my new home. Only to be told that i have to wait a full calendar month as the line is still is a calcelation period from the previous owner. (Which i feel is unfair as I bought the house but they cannot release line for the new owner). I then reached out to WebAfrica inorder to get an update on this. I tried the live chat option first. I waited almost the whole day just to chat with someone as they are apparently very busy. They promised that the line will be activated on the 1st but was rudely told by the agent that they will notify my on when this will be done. I tried calling them only for the person to **** that she cant hear me and hang up the phone when i tried dalling back there was no answer.

You cant complain about the service because there is no service. If this is how they treat new clients then I dont know how they are still in business. I have paid almost R2000 on mobile data while I wait for activation. I still have not recieved the router. According to them the router will be delivered in 2 - 3 days. Almost a month later and still nothing.