WebAfrica has NO REGARD for their clients!

If I could give this service provider ZERO stars I would!!!! I returned my free-to-use router after a year of use. I included all the cables and router UNDAMAGED and in perfect condition. WebAfrica then proceeded to invoice me for new cables. Immediately I queried this but because you can only Live Chat on the site or Whatsapp, it takes forever to get a response from an agent (keep this in mind for the future if you experience ANY problems including connectivity problems, you will NOT be able to phone them in any way, only whatsapp or live chat and you will be forced to wait for an agent to respond whenever one is available) I disputed the invoices as everything was returned in good working order (I even have proof of receipt of router unit and cables in good working order) BUT WebAfrica just proceeded to debit my account for this AFTER I DISPUTED THIS and seeing I did not have sufficient funds in my account by then as I did not agree to my account being debited for cables, I was also penalized by my bank for insufficient funds by another R100 so I am in the negative for something that is NOT EVEN MY FAULT!!! To few it may seem as nothing, but to a single mother it is literally taking the food out of her children's mouths. WebAfrica has no regard for this, THEIR fault now became my penalty by the bank and they refuse to reimburse me. I would not recommend WebAfrica to ANYONE and please think twice and even a third time before using their service!!! I am still waiting for them to reimburse me for the cables even. Think twice! I DO NOT RECOMMEND!!! STAY FAR FAR AWAY!