1 reviews | Active since May 2024
WebAfrica has failed up with service.
Have you tried contacting Webfrica, to speak to a human? Well Good luck. My access was cancelled because like many South Africans we experience *****, and I canceled the card link to the subscription and with LIFE forgot to add the new card. Well, this is where the pain started. You sit for 2 days waiting for someone to come onto a WhatsApp and I am certain then know it's you from the cell number you provide and they don't take your messages. All I want to do is pay for the dam service using another card but they cancelled by entire subscription, so I apply for another, they send the link to pay and its for my old subscription and now I WAIT and WAIT and WAIT and WAIT for God knows for that 500 staff they have and 250 subscribers they have. Can you have another way to communicate with your customers, can you create a telephone line so we can get immediate help? The service is worst than anything I have ever experienced and I have been the mill.
