1 reviews | Active since Jul 2012
Webafrica has complete disregard for customers
<p>The worst service I have ever experienced from an ISP!!! I had been billed for a service I wasn't supposed to, had money deducted for that service off my account and now that the credit note has been passed, Webafrica are outright refusing to refund me the extra they deducted!!! Complete and utter disregard for the consumer! Very disappointed!!! I phoned the call centre and I was just told sorry, they will not process the refund even though it clearly shows that they owe me money. They are very quick to process that debit order for my invoice but WOW, when they actually owe a customer money...good luck getting your money back</p>
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah