Webafrica ha stuw most IMPERSONAL *** service. Steer CLEAR.

I joined webafrica almost a year ago. My service or fibre supply was good for the first six months. After that I started seeing my tv would buffer. I have a 20mbps line and it never used to buffer even with everything connect to internet. My package is uncapped, unfupped and unthrottled as I asked about and wanted. NOW, the other last couple of months has started to become a nightmare. That thing where you pay for something but you don’t get what you pay for can make anyone be***! Everytime you contact someone over WhatsApp, that meaning the BOT thy they have, once it wastes your time trying to give you answers or solutions and it can’t process accordingly or help you, it transfers you to an agent. If its weekend, and certain times in the week, you can ma forget about getting sorted. That have no direct line to phone them and talk to someone about your issue. They only have sales and other shot line to call but nothing about your problems that they are causing for you. THEY ARE THE MOST IMPERSONAL ****ERS I’ve ever dealt with. Not so much that the people you get to chat to you can’t help, they just ask you to do the same **** over and over and over and over and over… I don’t have Fn time to keep plugging my Fn laptop in the cable wall box to check speeds and run tests. I don’t Fn work for you, I pay you to do this ****. I’m so Fn done with Webafrica. PEOPLE, steer clear of this provider. The stress and frustration and shot is just not worth it. And you can’t just quit or leave cause they have you on a 12 month contract that if you leave you must pay the installation fee. Why the hell should I pay cause I want to leave cause THEY not sticking to their end of agreement. ****** hell.