Webafrica - Greedy money grabbers!

I received an invoice after cancelling for a clawback fee for the router they supp**** me. At the time of signing up, I was told that there would only be a clawback fee / have to return the router if I cancelled within 12 months of signing up. I cancelled my webafrica account well after that period. Also, nobody contacted me about wether or not I would be returning the router. So to receive an invoice out of the blue is very disappointing indeed.

Another thing is that the original router supp****, could not support the 100mb line I had, so webafrica even credited my account with R500 and told me to sell the router supp**** and then add that price to the cost of a more reliable router. How can i return the router they told me to sell.

I mailed them and received a response:

"Kindly note that if you signed up for the fibre before July 2016 then the router would belong to you and if you signed up after July 2016 then the router would belong to Webafrica indefinitly . The account shows that you signed up 19.10.2016 and we therefore request the device to be returned to us for the charge to be reversed"

I responded by telling them this is not what I was told when signing up!! I said that I would never use Webafrica again. No response. 2 days later, they took the money off my account.

Very disappointed with them.