Webafrica got me again😡😡🤬

They are the worst to deal with,last week Tuesday my fibre went off was told it's maintenance will be on Wednesday at 17:00 so I didn't worry, Thursday I'm still off so started messaging webafrica on WhatsApp was told by an agent that my area has an outage,what's strange is my neighbor's wi-fi is on an he is also using Webafrica an my brother is on an we live on the same property an he is also webafrica,Friday I messaged webafrica again an I explained to them that everyone around me is on how can there be an outage in my area,I asked them to send a technician out to check my line no one came out to check so now I'm upset it's I messaged them again an told them how I felt of them doing this to me for the 2nd time they just told me I must wait until it goes on by itself,I tried messaging them the Monday(31-03-25) nothing happened like I was blocked still till today Thursday(03-04-25) I'm blocked on the webafrica what's app chat . that's how webafrica roll no sorry no compensation just I got you again🤬.Off since the 25-03-25 they just don't care about there customers they only want your money