SD
Steve D

1 reviews | Active since Apr 2017

02 Dec 2022, 09:47

WebAfrica - forgotten all about Client Services

After cancelling due to shocking service, they never cancelled with Vumatel. WhatApp only - cannot talk to anyone even after asking 5 times for a manager to call me. One agent was even rude in his response but couldnt escalate. To date, I am still awaiting someone to call and you will wait for hours on WhatsApp. SHOCKING Customer service. I wouldnt touch WebAfrica - look around for other alternatives to prevent frustration such as mine.

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