1 reviews | Active since Apr 2017
Webafrica Fibre Poor Performance with even worse support!!!
<p>My fibre line's performance have been 5% of what it should be for the past two weeks.</p> <p>I am unable to get any repsonse out of Webafrica .</p> <p>My requests for feedback on my call are simply ignored.</p> <p>I have never experienced such a disregard for customers.</p> <p>I may understand if there is a technical issue but as a paying customer I deserve truthfull feedback.</p> <p>For the past few days I am not even getting acknowledgement that they are looking at the call.</p> <p>What is happening? Are they still in business?</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah