1 reviews | Active since Apr 2018
WEBAFRICA: Fibre not working! Service not existing!
Since November 2017 I have Fibre with Webafrica and Vumatel. And since then, I've been fighting to get a working net! One sends me to the other and no one has a solution. Nobody is responsible, but they charge every month for a non-functioning Internet money. For a cancellation or migration back to ADSL, they want to charge high cancellation fees. Emails are not answered, nobody calls back and nobody is responsible for a call. This is the worst service I have ever experienced! Don't touch Webafrica!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica