Webafrica fibre is the worst rather use another provider

Hi have no internet again logged a call yesterday and yet still no fibre service. This is now the 3rd time in a period of 4 weeks that I am down and not just for 1 day but more than 2 days at a time. I have made numerous request to speak to a manager to no avail. I was told that a request was done so that a manager would call me back and yet that never happened. Everytime you log a fault i have to sit and listen to some idiot telling me jokes when web africa service is the joke. I ha e to wait more than 30min everytime to get to speak to their support desk. Its clear that the managers there dont care about the customer. My next escalation will be to ICAASA. I want this ervice cancelled and all my money paid back to me and i wull move to a service provider that actually care and provide service.