1 reviews | Active since Sept 2016
Webafrica fibre installation account
I asked for fibre from webafrica, which they did not have in June. Never did I after that request consent to the installation of fibre at my home, which webafrica are now charging me for. I do not want fibre, I did not ask for fibre after webafrica could not provide Fibre in June, I made other arrangements with Telkom 4G. Surely someone should have asked me when they installed the fibre, do you still want fibre. I was out of the country when the fibre was installed, without any consent! Now they want to charge me for the installation??
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica