DW
David W
1 reviews | Active since May 2018
12 Oct 2021, 11:54
WebAfrica Fibre. Don't touch it. There is NO after sales backup
On 1st October WebAfrica installed a 20gig fibre line in my house. Since that time my connection continuously drops, whatsapp calls fall off and simple face book downloads buffer. Other than their sales department It is impossible to get thru to WebAfrica to report this problem. At 1minute past 8 this morning the technical division were warning of a 35minute delay in getting thru.
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David W's updateReviewer Update
12 Oct 2021, 16:35It gets worse. The Statement comes with an email address printed with the letterhead - ***
When I wrote to cancel my contract the address is no longer manned!
When I wrote to cancel my contract the address is no longer manned!
DW
David W's update12 Oct 2021, 16:35
Reviewer Update
It gets worse. The Statement comes with an email address printed with the letterhead - ***
When I wrote to cancel my contract the address is no longer manned!
When I wrote to cancel my contract the address is no longer manned!