1 reviews | Active since Jul 2015
WebAfrica Fibre - AHT14
<p>Requested fibre to be installed after I noticed it was available in my area and decided to go with Webafrica as their package suited what I wanted.</p> <p>Friday will be 11 weeks since I placed my order which was on the 14th of October. I called and was called several times without any luck. Recently one of the more clued up personnel called me and identified the issue. On their system it shows my line is already installed. Great after 8 weeks we found the simple issue. Almost 3 weeks on and still nothing. </p> <p> </p> <p>Worst service ever. Try calling the number (0 ********** 83) I received from the live chat for assistance. I had to hold for an average of 10 minutes everytime and then the person just drops the call on you. Live chat just diconnects the chat. Really bad!</p> <p> </p> <p>This is the most simple of issues yet no one can fix this. Telkom technician shows up at my house to come and do a repair on my not yet installed fibre line. Really? </p> <p> </p> <p>Get someone to call me (without trying to explain to me what fibre looks like as I might have missed Telkom coming to do the installation - this did happen) so I can tell them what is happening and then Telkom to send someone and install my fibre from the outside pole into my house - simple...</p>
