1 reviews | Active since Feb 2019
Webafrica fails to sort out billing issues.
This has to be the the worst internet service provider business that I've ever had the displeasure of dealing with. I have been trying for almost 8 weeks to get them to fix a invoice problem that they created, but to no avail. In fact, today they just doubled my bill. To put this into perspective, I migrated to a R400 per month package on 1st March 2020, and they have now set my bill today on the 22 April to over R2800. I can only say that after 6 or 7 tries via various means, they have failed to rectify the problem that they originally created. I have no alternative but to supoena the CEO to court to explain why and how they have caused so much trouble at their useless call centers. The first time I complained a representative said, they had fixed the problem(on this platform) well no, they did not.
