1 reviews | Active since Nov 2017
webafrica fails consumer again!
Dear Rafeeq
It is now day 18 that my Internet issues have not been resolved. It is day 7 after my first post regarding your service and after your reply stating that you will resolve the issue promptly.
Since then I have not heard from you nor your support team at all.
Your lack of service still astonishes me.
Please before wasting time replying and lying to your consumers about how you are sorry that I have to go through this experience I ask that you phone, email me, hell ill even accept a smoke signal just acknowledging that your company actually gives a damn.
Before you ask, my ticket number is 97027 and my customer number is AVU35.
Cell: ********** 712
I look forward to any form of communication from you.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah