Webafrica FAIL as ISP, No Service

Had nothing but lro lems with Webafrica since day one. I have cancelled my contract with Webafrica due to bad service, and even now the bad service does not stop. I want to get connected with my new ISP, and yet they are *********** to release the fibre line into the Openserve fibre holding pool, where my new ISP can just pick it up and get me connected. This is really not on, and I would recommend people to stay clear before using Webafrica as a ISP.

My cancelation was for the 2nd of Jan, and it is now the 7th of Jan still no release of my fibre line to Openserve. I've sent an email Yesterday asking how long it is going to take to release the fibre line to the holding pool, No answer as of yet. I've sent another email this morning, and what do you know, still no answer from them. I'm sorry but this is patbetic and ********l withholding clients from using other Internet Service Providers (ISP's), Allso I think this is ******* practise on their side. So yes to everybody out there looking for a Internet Service Provider, please stay well clear of Webafrica, their service is attrocious, They should just close down, because they have no customer service whatsoever.