Webafrica

What a nightmare of a company - we registered with them for VOIP in January 2020 and to date have had no luck in getting it working. We are onto our 2nd set of handsets and cannot make calls as it says "Call forbidden" - when you call the tech support you can wait for up to half an hour for help and then you get cut off. Today I called and Pushed 5 to speak to an agent and got told " No agents available" and was cut off.

I called again and spoke to sales and they told me they will put me though to the complaints department and i got cut off.

Every month we have been paying for VOIP and it has never worked - it is a nightmare and no one can help - what do we do to get help from Webafrica