Webafrica extreme poor service delivery!

I am completely and utterly disappointed in the service that Webafrica has offered me the past 2 weeks!

Firstly, they have agents who chats to you via text message, absolutely no one you can be easy to get verbally talk to.

I've paid my wifi 2 weeks ago and it's still off. I've spoken to to 8 different customer representatives of which 6 told me they'll resolve the issue but then I'm just back to square one. This is completely unacceptable. I have to buy data every day and I have to work and I've paid Webafrica, so why pay more for data? Why?

I've asked them to refund my money so that I can seek another and new network provider but if I ask this they squander to want to assist me but still nothing happens.

2 weeks guys of this inconvenience and the best part is that I've paid them but my services are still disconnected. How is this fair? How is it possible that NOBODY in this huge organization is able to assist me? 😔 I've been a loyal customer for such a long time to be be dealt this hand.

I am genuinely so disappointed in Webfrica, i truly expected more respect. I feel as though my hands are tied, and I don't know what to do and try anymore. My money is good enough but when it comes to survive delivery you go into hiding. That's so *********.

Can anyone please point me in the right direction?

Webafrica, what is your plan? I need you to respond to me asap.