WEBAFRICA - EXTREAMLY BAD SERVICE FROM START TO FINISH!!!

Please people stay away from Webafrica, there service is extrealy poor. You never get the speeds that you pay for and customer service is none existant, you cannot call their support line they do everything on WhatsApp, their support agents are either incapable of helping you or plane just not interested, once you have signed up and your installation is done, you cannot cancel with them even though you are not getting what you pay for. After our contract term ended we cancelled the service in December 2020 then suddenly they were intrested in sorting out our issue, but we declined because even if they do sort out the problems the customer service you receive will not change. In January 2022 they still tried taking payment for a service that was cancelled well in advance, according to the agent that called us demanding payment the service was not cancelled and they are still trying to push the payment through my account. I am trying to get hold of someone in their accounts department to get this sorted out but ............... I have been holding on for the past 60min + and still holding.

STAY AWAY FROM THIS COMPANY THEY WILL ONLY TAKE YOUR MONEY AND NOT SUPPLY YOU THE SERVICE YOU PAY FOR AND THE ATTITUDE YOU GET IS "TO BAD SO SAD DEAL WITH IT"