WebAfrica Double Deduction Bad Service

WebAfrica deducted R399 double deducted my account 1st Deduction 27th July 2020 and then Again 1st August 2020 the same amount of R399 My Account is paid every month yet without fail I am constantly bombarded with smses monthly stating that my Account is unpaid.I have numerously emailed and used their WhatsApp service to complain and receive no feedback.I have recommended WebAfrica to friends and Family but after this double deduction I am thinking of Changing my internet host because if the agreement of deduction dates and smses and double debtor orders to not changed then I will cancel my Account. The Debit Order Of 27th July or 1st August needs to be rectified as the is client exploitation beyond words.You pay your account without fail yet get harrassed stating no payment was received. Unacceptable and Disgraceful. I would give them a ZERO RATING if I had that option Regards Edwina Welby-Solomon O***