1 reviews | Active since May 2018
Webafrica - dont support them!!
I would strongly recommend not doing business through webafrica.
There are two main issues:
1. we signed a 20/100 uncapped contract. Then suddenly our uncapped is suddenly capped due to fair usage - but still called uncapped? so uncapped is basically capped based on other peoples usage? 2. The router they provide you with the free installation - is not free and not yours. If you ever want to cancel you have to return it - they simply do not collect it. The issue i have is that the contract does not stipulate this not have we been made ware that it had to be returned. By the way - they also charge more than double what you can buy this for at it shops.
This attitude is extremely rude, dismissive and unaccommodating.
please do yourself a favor - look for a better SERVICE provider, as they clearly got i wrong.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica