WEBAFRICA - don't go there

App**** in NOVEMBER 2020. Cable installed by Vuma - since then - nothing. Have cancelled repeatedly - no humans work there - all useless bots. Current installation impossible because the new installer needs a cancellation letter from Webafrica. Does this company still exist? Anyone home? This is my second hello peter review. APPALLING non existent service. Is there an industry ombudsman for telecommunications ?