MM
Michael M
1 reviews | Active since Apr 2022
10 Sept 2026, 15:05
Webafrica does not have a telephone number to contact
Webafrica does not have a telephone number to contact. I had to go online on the Webafrica page to chat to someone. Although I waited a few hours to get assisted in the Webafrica website chat, my query was resolved within 2 minutes once someone called me. The service received from the person who assisted me was very good so I suppose that beats waiting almost 4 hours to be assisted and being transferred to 4 different departments for assistance with my query.
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Webafrica's replyOfficial
10 Sept 2026, 15:07Hello Michael
Thank you for sharing your honest feedback. We recognise how frustrating it must have been to wait almost four hours, be transferred between departments, and still have to wait for assistance.
Thank you for sharing your honest feedback. We recognise how frustrating it must have been to wait almost four hours, be transferred between departments, and still have to wait for assistance.
We’re glad that once you connected with the right person, your query was resolved quickly and that you received good service. 🌸 We’ll share your positive feedback with the team, while also taking your comments around the support journey on board. 💗
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply10 Sept 2026, 15:07
Official
Hello Michael
Thank you for sharing your honest feedback. We recognise how frustrating it must have been to wait almost four hours, be transferred between departments, and still have to wait for assistance.
Thank you for sharing your honest feedback. We recognise how frustrating it must have been to wait almost four hours, be transferred between departments, and still have to wait for assistance.
We’re glad that once you connected with the right person, your query was resolved quickly and that you received good service. 🌸 We’ll share your positive feedback with the team, while also taking your comments around the support journey on board. 💗
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew