1 reviews | Active since Mar 2017

29 Jan 2018, 09:54

Webafrica does not care about their clients.

I have submitted support tickets to Webafrica which were DELETED without ever being addressed. I was promised a call back after I had to phone them when I failed to receive a response to 3 different support requests.

I DID NOT RECEIVE A CALL BACK.

I had to call them back. Was told the information relayed to me on THEIR WEBSITE was incorrect and that was the end of that.

No apologies. Nothing.

0
Replies (1)
Webafrica
Webafrica's reply29 Jan 2018, 10:11
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.