WEBAFRICA DO NOT ACCEPT CANCELLATIONS

This is the worst Service Provider I have ever dealt with. Very easy to sign up and get your Modem delivered. However we moved area after about 6 months and they were not able to provide a service in my area for at least 2 months. I was unable to wait and had no choice but to cancel my contract with Webafrica. They have not accepted my cancellation despite 100's of chats with different people on line explaining that it is not my fault Webafrica could not provide me with wifi so I had no choice but to cancel and use a provider in the Estate. They have debited my account with a cancellation fee of about R2800 plus every month a different amount. I have to keep reversing the debits. No statements. No calls. No way to reach them - not even an email address. This month they debited over R3000. I have been going back and forth since March - it's now August. WORST !!!!!