Webafrica Dissapointment

Good day

Im so disgusted by the service this company has rendered me, ********* , unreasonable no customer service skills at all. I have been having problems with my wifi ever since i have app**** by them for installation. They then told me the matter hve to octotel. Then again i was told i hve to wait 24 to 72 hours before they can assist.

I work from home as I explained to them so I neede my wifi to work . I have agreed to a R399 package per month. Every month I got billed over R500 . Wen i called them and they told me to pay R1500 to have it fixed. Then I told them Im rather going to cancel my subscription with them as im still waiting after 2 weeks for them to resolve the matter. They told me to cancel I have to make payment pf R900. What **** is this business running, billing me for a service that is not in use due to their lack of incompetence and unprofessional assistance skills.

They need to be broadcast for thier failure to provide a service. I would not recommend them to anyone .Worst service and network provider ever .