Webafrica disgusting service

Webafrica service has been appalling. Firstly, they do not have enough service desk agents so you hold on for eternity. Eventually when you get hold off them, support is bad. I have a 100Mb up and 100Mb down fibre connection with them. I generally get under 10Mbps speeds, they have no idea why. They’re very happy to take my money every month but do nothing about improving my connectivity. When I do cancel with them, they say they will fix but never make good, not even a follow up call. Useless! So I request them to waiver their 1 month cancellation so I can transfer to another ISP, and they wont’ do that with no feedback as well. Also they don’t want to divulge contact details of their exec to complain. Shocking. Worst ISP I have ever come across. Even Telkom was better from a customer service, service desk and connectivity. Up your game Webafrica if you want to remain in business.