NP
Nazheer P
1 reviews | Active since Mar 2014
20 Apr 2026, 18:07
Webafrica disgusting
I am completely disappointed amd disgusted in Webafrica service. I have been trying to upgrade for thebpast year and absolutely no joy. Canceled my service due to the none joy of upgrading. I requested to cancel and now it has been canceled after 2 months without communication or anything
Helpful (0)
Replies (7)0
Replies (7)
Webafrica's replyOfficial
21 Apr 2026, 08:23Hi Nazheer, we understand how frustrating and exhausting this experience has been, especially after trying for an extended period to upgrade without success, and then only seeing movement on the cancellation.
As per the account profile records, the upgrade request is still currently pending and has not been completed yet.
To move forward in the right direction, confirmation is needed on the next step:
- If the intention is still to proceed with the cancellation, confirmation can be shared so this can be finalised accordingly
- If there is still interest in the upgrade, that option can also be revisited and rechecked from where it currently stands
Once confirmation is received, the process can be completed without further delay.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply21 Apr 2026, 08:23
Official
Hi Nazheer, we understand how frustrating and exhausting this experience has been, especially after trying for an extended period to upgrade without success, and then only seeing movement on the cancellation.
As per the account profile records, the upgrade request is still currently pending and has not been completed yet.
To move forward in the right direction, confirmation is needed on the next step:
- If the intention is still to proceed with the cancellation, confirmation can be shared so this can be finalised accordingly
- If there is still interest in the upgrade, that option can also be revisited and rechecked from where it currently stands
Once confirmation is received, the process can be completed without further delay.
Warm regards,
Webafrica Crew
Webafrica Crew
NP
Nazheer P's updateReviewer Update
21 Apr 2026, 08:32You can cancel everything from your side. I found a much more professional and extremely quick and willing to assist SP. Good bye for life.
NP
Nazheer P's update21 Apr 2026, 08:32
Reviewer Update
You can cancel everything from your side. I found a much more professional and extremely quick and willing to assist SP. Good bye for life.
Webafrica's replyOfficial
21 Apr 2026, 09:07ref# CUL26
Hi Nazheer
We are truly sorry to hear that you've decided to leave us. We have updated the Vumatel activation team with your above instructions directly.
Warm regards,
Webafrica Crew
Hi Nazheer
We are truly sorry to hear that you've decided to leave us. We have updated the Vumatel activation team with your above instructions directly.
Warm regards,
Webafrica Crew
Webafrica's reply21 Apr 2026, 09:07
Official
ref# CUL26
Hi Nazheer
We are truly sorry to hear that you've decided to leave us. We have updated the Vumatel activation team with your above instructions directly.
Warm regards,
Webafrica Crew
Hi Nazheer
We are truly sorry to hear that you've decided to leave us. We have updated the Vumatel activation team with your above instructions directly.
Warm regards,
Webafrica Crew
NP
Nazheer P's updateReviewer Update
21 Apr 2026, 09:36I hope with that request my new current SP won't be suspended
NP
Nazheer P's update21 Apr 2026, 09:36
Reviewer Update
I hope with that request my new current SP won't be suspended
Webafrica's replyOfficial
21 Apr 2026, 09:39Hi Nazheer, the cancellation instruction has been shared with the Vumatel activation team as noted. This process does not impact or suspend any service with another provider, so your current ISP service should remain unaffected.
If there’s anything further needed or if you’d like clarity on the status of the request, support is available to assist.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply21 Apr 2026, 09:39
Official
Hi Nazheer, the cancellation instruction has been shared with the Vumatel activation team as noted. This process does not impact or suspend any service with another provider, so your current ISP service should remain unaffected.
If there’s anything further needed or if you’d like clarity on the status of the request, support is available to assist.
Warm regards,
Webafrica Crew
Webafrica Crew
NP
Nazheer P's updateReviewer Update
21 Apr 2026, 09:40Thanks
NP
Nazheer P's update21 Apr 2026, 09:40
Reviewer Update
Thanks
Webafrica's replyOfficial
21 Apr 2026, 09:44You're welcome.
Webafrica's reply21 Apr 2026, 09:44
Official
You're welcome.