WEBAFRICA DISGUISTING SERVICE

Newer ever in my life have I had such a bad experience with the billing I have been on the phone with webafica since 08:00 this morning they failed to rerun my debit order last night after instructing them through my customer zone to do so. I called this morning to tell them and to make sure they do not disconnect my services as they had not run my debit order last night while I am on the phone they cut my services I had the same problem last month after 3 days back and forth with their consultants we figured you cannot make an immediate payment in their customer zone unless its a credit card what a load of *******. I have been told the turn around time for the debit order is 24 hours is more than 24 hours ago that I instucted them to rerun my debit order now no reply on their whatsapp service what DISGUISTING SERVICE AND ONE DEPARTMENT CANNOT SPEAKTO ANOTHER NEVER EVER HAVE I EXPERIENCED THIS. PLEASE CAN SOMEBODY CALL ME URGENTLY ON *** TO SORT THIS OUT URGENTLY I HAVE PROBLEMS SINCE MY INSTALLATION. AND THE CONSULTANS JUST STICK TO THEIR SCRIPT