WebAfrica disgrace

If I could give WebAfrica a lower rating, I would. We moved to a new new address and consulted a WebAfrica customer service agent about moving our Wifi service to the new address. We were advised that there was no service coverage for our currwnt provider (MTN) and that we would have to change to a Telkom SIM. We went ahead, as advised, just to discover that MTN does has coverage at the new address. We have been trying for the past 10 hours to get an answer from WebAfrica in this regard, and cancel the new SIM service but we have been pushed from pillar to post with no one actually giving us a concise answer. It appears that WebAfrica is more interested in falsely advising clients in order to boost sales, than to assist clients with genuine service delivery. I am utterly disgusted by how we have been treated by the WebAfrica sales representitives and there apparent "not my department, please hold for the next department" attitude. My personal advice to anyone seeking a trustworthy ISP, would be to steer well clear of WebAfrica and there "make a quick buck" sales strategies.