Webafrica - difficult to get hold of.

I understand that due to COVID companies are taking precautions by not having staff at the office but whether at the office or not, Webafrica does not make it easy to communicate with them. Hopefully I will get a response from them through this means.

I requested a VOIP service and they sent an acknowledgment email. However, I called and used the WhatsApp line to progress the order but I may as well bang my head against a brick wall. Shouldn't companies jump at the chance for new business? Webafrica does not seem to care.