1 reviews | Active since Nov 2011
WebAfrica - Deducting money ********ly.
This will be my final attempt to reach out before contacting CPA.
It seems like WebAfrica took over Nexus, whom I have supported for a few years with a couple of PREPAID accounts, but I am getting billed for a service I never signed up for. I keep emailing support only to be ignored.
WebAfrica, I am NOT a customer of yours nor do I want to be associated with any of your so called value added services so STOP DEDUCTING MONEY FROM MY PERSONAL BANK ACCOUNT. You cannot show me a signed debit order nor can you show me any signup credentials. I AM NOT YOUR CUSTOMER and you are *****ing money...
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica