Webafrica debits account after order cancelled

I cancelled my order with Webafrica, I DO NOT HAVE A SERVICE AND I DO NOT HAVE A ROUTER. I was surprised when they, 6 weeks after the written and telephonic cancellation of my order, debited my account!

Taking my money for a router and a service that I NEVER had!

I do not even know why I am writing this review as it is becoming evident that Webafrica never responds, and gets away with everything.

I think that all should rather contact the Consumer Protection Complaints Department. Because on this site we can warn each other, but that will only be after the damage is done!