MK
Markus K

1 reviews | Active since Mar 2012

18 Sept 2022, 13:43

Webafrica ****************

My line just got canceled without any correspondence from webafrica.

After struggling for 3 days to actually get assistance, I was told line was canceled due to no payment. The payment is setup as debit order, and it's definitely not due to not having funds as funds are availability. Therefor the failure must have been due to technical issues on their end.

I was still not notified at all, and line was just canceled. Now I need to pay R575 to reconnect my line, and it can take 3-5 days. This is ridiculous as I require internet to do my job.

Webafrica is by far the worst isp I've ever dealt with.

To top it all off, I've only been using them for 3months, so now going to a new isp means I have to pay installation fees again. All because webafrica is terrible, me as consumer have to pay the price

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