LS
Lara Sierra-Rubia
1 reviews | Active since Nov 2015
03 Nov 2015, 14:12
Webafrica cybercrime issues
After over a month of serious issues with our internet we have discovered another number using our account - How did Webafrica not pick this up? <br> <br> We have reported the matter to the SAPS cybercrime unit, but are concerned that Webafrica staff are providing our login details to outsiders. <br> <br> We need a follow up asap, as this is a ******** matter.<br>
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Webafrica's replyOfficial
05 Nov 2015, 10:47Hello larasierrarubia,
As per our conversation the issue was not related to any cyber crime investigation.
We are attending to your fault on the intermittent drop outs and will keep you informed accordingly from our side.
Please accept my apologies for the inconvenience and time that this has taken you, rest assured that we will do everything from our end to make your connectivity stable.
Regards,
Mujeeb
Online Team
As per our conversation the issue was not related to any cyber crime investigation.
We are attending to your fault on the intermittent drop outs and will keep you informed accordingly from our side.
Please accept my apologies for the inconvenience and time that this has taken you, rest assured that we will do everything from our end to make your connectivity stable.
Regards,
Mujeeb
Online Team
Webafrica's reply05 Nov 2015, 10:47
Official
Hello larasierrarubia,
As per our conversation the issue was not related to any cyber crime investigation.
We are attending to your fault on the intermittent drop outs and will keep you informed accordingly from our side.
Please accept my apologies for the inconvenience and time that this has taken you, rest assured that we will do everything from our end to make your connectivity stable.
Regards,
Mujeeb
Online Team
As per our conversation the issue was not related to any cyber crime investigation.
We are attending to your fault on the intermittent drop outs and will keep you informed accordingly from our side.
Please accept my apologies for the inconvenience and time that this has taken you, rest assured that we will do everything from our end to make your connectivity stable.
Regards,
Mujeeb
Online Team