Webafrica Customer Support is the worst.

Poor, poor service from Webafrica fibre. Last year during the lockdowns my free to use router stopped working. I was in contact with them for 3 months to no avail. I got frustrated and cancelled my service. I had since moved house and decided to try them again because of their prices. Wow... i made the order 3 weeks ago and to this day they do not know my address. I gave it to them a million times, gave them the ERF address, sent images or where the house is, done every thing i could but they still tell me the address cannot be found in the Metrofibre portal. I go to the Metrofibre website, try to place the order directly with them and i put the same address, viola... Metrofibre recognises the address and I am able to proceed. I will never try them again and everyone please do not be fooled by theiir cheap prices. You will have to labour to either get or use their services..... Also as advice to them, should all your support go via Whatsapp... I mean the "working from home" excuse expired months ago.