TM
Thabile M

1 reviews | Active since Jul 2020

02 Aug 2025, 10:13

Webafrica customer service consultant have very bad communication skills. Hours waiting time before help

Webafrica customer service consultant have very bad communication skills. Shumani is an online/whatsapp consultant who will not respond back with any attemp, she remains silent probably hoping you'll endchat as they repeatedly give you that option after waiting an hour. Yes with Webafrica you must wait pver an hour to get help.

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Replies (2)
TM
Thabile M's update02 Aug 2025, 10:17
Reviewer Update
Shimani.K
TM
Thabile M's update02 Aug 2025, 13:36
Reviewer Update
Call since 08h30am and hot cutoff 13h29 with no questions answered. Simple accounts query turns into an issue from incompetence.
Double paid entry last month and repeated this month with nothing showing on statement....thats the hard question that can't be answered