Webafrica customer service

Ive installed fibre through Webafrica a d paid a full months subscription. INSTALLATION HAPPENED ON THE 18th and My line went active on the 21st of October 2021. This morning the stopped my service looking for another payment wich is ridiculous and ive been struggling for more then 2 hours to get assistance from them. So nw im sitting without internet service wich i paid for already. Their service sucks im ****ed at myself for using their service