1 reviews | Active since Oct 2011
Webafrica continues to debit my account despite me cancelling it 3 months ago
I have no idea how to cancel any further transactions as I have repeatedly tried to sort this out with WebAfica’s billing department and have not had any luck, despite sending them the transaction references and confirming cancellation of my contract. I have repeatedly tried to get into contact with their billing department manager, Mariska, who never calls back. I have resorted to filing a dispute of transaction via my bank.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica