WEBAFRICA COERCING CLINTES TO UNNECESSARY TOPUPS

The system said i ran out of data yet when i log into my dashboard/account it said i had data left. the only way to get it to work was to purchase a top up...which i did. But then this happened a few times where the internet/system would only work on purchasing a top up. Later Webafrica said the issue was settings which i managed to correct with an "how to" email from them. However no one there responded to me about how it says I'm out of data yet they themselves admit i have plenty data but nothing about the cost incurred buying data i never needed. And now the same thing is happening. And throughout they never call you in fact this company prides itself on not calling clients only dealing via email or a whatsapp number that never works!!!