PN
Phakamani N
1 reviews | Active since Oct 2018
30 Oct 2018, 12:09
WEBAFRICA CHEATING PEOPLE OUT OF THEIR DATA
Im on LTE 100gigs and after i depleted my data, i topped up with 15 gigs, and on the third day i couldnt connect and they said i had depleted my top up data. When i go online to their website it says i've still got data cause the total consumption for the 2 days was 3.71gigs & 4,21gigs= 7.92gigs so had about 7 gigs left. i tried calling their tech support and was kept waiting for more than 12mins and i called at 8 in the morning. After sending an email to their support, i logged onto their site again to find that they now saying ive used up all my data.
i am taking you assholes to court, **** YOU
I WANT MY DATA BAC****!!!!!!!!!!!!
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Replies (1)
Webafrica's replyOfficial
05 Nov 2018, 09:52Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Webafrica's reply05 Nov 2018, 09:52
Official
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica