1 reviews | Active since Jun 2016
Webafrica - Cell C LTE Nonexistent
I have been with Webafrica for some time now. I made use of their ADSL internet option and I was happy with the internet that I got. Quite recently I changed my internet option from ADSL to LTE. The only option available in my area is Cell C LTE. Since I have made the change there have been at least 4 times within 2 weeks that the internet just completely goes offline. One of the times was ascribed to Cell C tower issues, but apparently that was fixed (doesn't look like it is fixed to me).
I find it unacceptable that I have to pay the full amount for a service where every other night I can't even make use of the service I pay for.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica