WEBAFRICA CANNOT DO AN INSTALL AND REFUND -1 MONTH LATER

After chatting to over 27 AGENTS as well as a member of the Critical Care Team, Management, and the CEO, Sean Nourse....over 72 hours on their chatline over a month to do an installation and get my refund. And the worst part ...going into 2024 and still nothing has happened. On day 30, I escalated my complaint they offered me a 1-month free subscription as a gesture of Goodwill ..BUT I cancelled my contract. Critical Care Team & Management did not know that I had cancelled my contract... patronising me, poor leadership skills, just terrible customer service, poor performance management, not enough training of staff, no integrity, I do not know. Kids on holiday, working from home, and NO Wifi. If you want your sanity, DO NOT SIGN UP with WebAfrica. Let's deal with organisations that appreciate their customers!